Shipping policy

 

Last Updated: 09/20/2025

By placing an order through our website, you agree to the terms below. These are provided to set clear expectations for shipping, delivery, and service.

Shipping Costs

• Orders over $50 ship free within the United States.

• Orders under $50 incur a flat shipping fee of $9.99.

• We currently only ship within the U.S.

Processing & Delivery Times

• Orders are typically processed within 1–2 business days.

• Standard shipping takes 3–7 business days, depending on location.

• Expedited shipping options may be available at checkout.

• Delivery dates are estimates and not guaranteed.

Service Appointments

If you book decorating services, you will receive a confirmation email with your scheduled appointment time. Service bookings are handled separately from shipped products.

Damaged or Lost Packages

If your order arrives damaged or is lost in transit, please contact us at info@decorent.com within 48 hours. We will arrange a replacement or issue a refund.

Customer Support

If you have any questions about shipping, email us at info@decorent.com.