Privacy policy

 

Last Updated: 09/20/2025

Decorent LLC (“Decorent,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you visit our website (decorent.com), purchase our products, or book our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing/shipping address, payment information.

  • Service Information: Details about your decorating service booking, preferences, or custom design requests.

  • Device Information: IP address, browser type, operating system, and site usage data.

  • Marketing Information: Email subscription status, interactions with our emails, and activity on social media or ads.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders for products and decorating services.

  • Communicate with you about your orders, services, or inquiries.

  • Provide marketing updates, promotions, and personalized recommendations (you may opt out at any time).

  • Improve our website, products, and services.

  • Comply with legal obligations and prevent fraud.

3. Sharing Your Information

We share your information only with trusted third parties necessary to run our business:

  • Shopify (website and e-commerce platform).

  • Payment processors (such as Shopify Payments, PayPal, or your credit card provider).

  • Shipping carriers (such as UPS, USPS, FedEx) to deliver your orders.

  • Marketing tools (such as Klaviyo, Google Analytics, Meta/Facebook, and Pinterest) for email campaigns and advertising.

  • Service providers assisting with decorating service scheduling and support.

We do not sell or rent your personal information.

4. Cookies & Tracking

We use cookies and similar technologies to:

  • Remember your preferences.

  • Track site traffic and performance.

  • Show relevant ads through platforms like Google, Meta, and Pinterest.

You may disable cookies in your browser, but some site features may not function properly.

5. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you.

  • Request correction or deletion of your data.

  • Opt out of marketing emails at any time (unsubscribe link included).

  • Limit or object to certain data processing activities.

To exercise these rights, contact us at info@decorent.com.

6. Data Security

We take reasonable steps to protect your information from unauthorized access, use, or disclosure. However, no system is 100% secure, and we cannot guarantee absolute security.

7. Children’s Privacy

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “Last Updated” date.

9. Contact Us

For questions about this Privacy Policy or your personal information, please contact us at:

Decorent LLC
Email: info@decorent.com
Phone: 805-268-7661
Bothell, WA, United States